Account Manager – Red Bull Impulse Full Time Permanent

Your next career starts with Acosta Europe.

Acosta Europe is an exceptional business that cares about its people. We are part of one of the largest Sales and Marketing agencies in the world and are currently seeking an Account Manager to represent our partner Red Bull to drive brand awareness and sales of their products.

A client facing role, to be the key strategic lead for the Red Bull sector, you are responsible for. Driving the strategic direction and actionable insight for Red Bull through the deliverables of the field teams and maximising opportunities available to become an action driven, indispensable partner for Acosta.

Red Bull is the world’s best-selling energy drink and is a brand synonymous with energy, intensity, and power.

Role Details:

Job Title: Account Manager

Reporting to: Business Unit Controller

Location: Home Based (extensive travel required)

Salary: Competitive

Bonus: Performance Related Bonus

Key Tasks and Responsibilities:

Strategy:

• Working with your sector (Impulse) team within Red Bull, fully understand and align the Acosta strategy to theirs, being the linchpin between the sector and the recommendations, initiatives, and deliverables for Acosta Europe
• Own the relationship between Acosta and your respective sector and become the sector expert within the business.
• Have a longer-term strategy for your sector, alongside the Acosta and Red Bull Strategic Pillars, both for planning and engagement
• Delivery of the short- and long-term sector strategy through field and insight
• Problem solving with key contacts to optimise spend and time and maximise output for each sector.
• Host key contacts in the field to demonstrate their strategic plans coming to life and the impact the field team has on these.

Leadership:

• To ensure that the strategic plans for your sector are achievable and distilled to the team, to guide and motivate them to deliver against their KPIs.
• Ensure that the client and the group business strategy, vision and objectives are understood by all team members and that they are motivated to deliver against them.

Performance:

• Working with key contacts within Red Bull, create and deliver the content of the cycle plans to enable the field to deliver against them.
• Provide regular field performance updates to client contacts, recommendations for course correction and add value through sharing insight which could drive future change in approach of focus.
• Create, lead, and develop the content and insight for QBR meetings, leading the sector agenda and proposing new initiatives to drive additional revenue.
• Ensuring that the messaging from each sector lands with the field and is followed through to evaluation and next steps.
• Working with Operations Execs to ensure that all field team tools, briefing documents and objectives are provided to enable success in the field.

Financials:

• Deliver the annual internal budget for revenue, contribution, and contribution %
• Provide a robust and accurate financial forecast monthly to deliver the annual internal budget targets.
• To build budgets for internal authorisation prior to client submission against company budget
• In control of all budgets, managing overall costs and ensuring accurate budget management
• To monitor and closely manage budgets (if applicable) and spend controlled within agreed parameters.
• To complete budget reconciliation (if applicable) and forecasting process each month with finance and line manager.
• To ensure all required client reconciliations are completed timely and maintain a formal process of communication.
• To agree invoicing schedules in advance while adhering to both the contract and the Company’s agreed terms
• To complete additional activity invoices raised within 24 hours of completion.
• To ensure that purchase orders are provided prior for all agreed spend whether contractual or flexible.

Client Relationship Development:

• Regular attendance at Acosta Europe and Red Bull key meetings
• Building internal networks at Red Bull and Acosta Europe to become immersed in the Red Bull business and enabled to identify opportunities for growth.
• Responsible for building key multi-level relationships with relevant people within the client’s business across Field support, sales, marketing, category management, insights, supply chain, demand planning, shopper marketing and (RGM) revenue growth management.
• Aligning relevant internal & external individuals to plans and recommendations, whilst clearly understanding the importance of the client structure and ways of working
• Dedicate regular time where appropriate at the client’s offices to work together on the ongoing results and strategy for the account.
• To plan and implement regular reviews and business development meetings with the client and client’s contacts.
• Develop open discussion to ensure full understanding of the client’s business goals, challenges and budgets to seek out opportunity and to create a sustainable partnership approach with the client.
• Develop relationships across sales and marketing to gain greater understanding of our client’s business and to identify additional opportunities to grow business, in addition to cross selling group products and services where opportunities are identified.
• Problem solving with key contacts to optimise spend and time and maximise output for each category.

Reporting, Insight & Evaluation:

• Drive the actionable insight and evaluation agenda within the client, client category management and insights teams whilst working closely with the Acosta Europe Insight Analysts
• Capture results and produce accurate and timely reports against KPIs offering substantiation of performance and recommendations for future improvements and next steps.
• Identify and ‘sell in’ relevant group insight products and services wherever possible to drive increased performance.
• Evaluate all available data (Market, Channel, Fascia, Brand, etc.) to provide relevant insight to drive the client’s performance.
• To work closely with Insight Analyst team to achieve compelling insight that can be acted upon and can increase our performance.
• To work alongside your wider team and the Insight Analysts to produce case studies on achievements across our client’s business.
• To work with Insight Analysts to provide ongoing actionable insight, anecdotal feedback and recommendations based on reporting data and then to use this to present in client review meetings.

Communication:

• Collating and sharing of Category big wins and field insight on a regular basis
• To attend monthly internal management meetings within your business unit to share updates on your client and project performance.
• To attend monthly meetings with internal Account Managers from within the group as applicable to discuss operational standards, opportunities and continued effective client support for all services across the group.
• Project manage any company initiatives that are assigned, whilst ensuring strict time and budget management
• Communicate group values and beliefs to all the team whilst ensuring all relevant information is clearly comprehended within account.
• Effectively communicate all group messages to the team
• To ensure best practice is shared across the group via internal meetings.

Other Requirements:

• Keep abreast of updates to the Company policies and procedures ensuring consistent adherence and compliance.
• Identify opportunities to streamline or enhance administrative processes and procedures and offer viable solutions.
• Comply with Health & Safety Regulations
• Assume responsibility for own personal development.
• Complete all mandatory training as required.
• Adhere to the General Data Protection Rules and policies (GDPR)

Person Specification:

• Excellent professional communication skills – verbal and written.
• Exceptional customer service skills
• Strong people skills – the ability to build rapport and effective relationships quickly with diverse range of people.
• Strong planning and organising skills, with an ability to multitask and prioritise effectively.
• Strong focus on the detail
• Ability to work independently and as part of a team.
• Demonstrates initiative and independent, sound decision making.
• Self-motivated and target driven.

Experience Required:

• A minimum of one years’ experience in a similar role
• Evidence of building and maintaining strong relationships with senior leadership

Education / Qualifications Required:

• Proficient in Microsoft Office applications; including Excel, Word, Outlook, and PowerPoint
• A Level or equivalent, and GSCE English and Mathematics (preferable)

Guiding Principles

Our culture is at the core of everything we do. Our relationships and behaviours are interwoven with our Guiding Principles which represent who we are, what we stand for and how we conduct ourselves.

To safeguard our culture, everyone in Acosta Europe aspires to and operates in-line with our Guiding Principles:

Acosta Europe is an equal opportunities employer.

Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us and be themselves at work!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.